Privacy Policy
Effective date: 5th November 2024.
This privacy notice for QuantBuild Technologies Ltd and bimgoodies.com (‘we’, ‘us’, or ‘our’) describes how and why we might collect, store, use and/share (‘process’) your information when you use our services (‘Services’), such as when you:
- Visit our website at https://bimgoodies.com/, or any website of ours that links to this privacy notice, or
- Engage with us in other related ways, including any sales, marketing, or events.
Reading this privacy notice will help you understand your privacy rights and choices. If you disagree with our policies and practices, please do not use our Services. In case you have any questions or concerns, please get in touch with us at support@bimgoodies.com.
Summary of the Policy:
When you visit, use or navigate our website, we may process personal information depending on how you interact with us and the services, the choices you make, and the products and features you use. However, we do not process sensitive personal information nor receive any information from third parties.
We process your information to provide, improve, and administer our services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent, and only when we have a valid legal reason.
We have organisational and technical processes in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. You will learn more about our efforts to keep your information safe in the data safety and security section of this notice.
Contents:
WHAT INFORMATION DO WE COLLECT?
Information Voluntarily Provided by You.
Information Automatically Collected.
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE? – DATA SAFETY AND SECURITY.
DO WE COLLECT INFORMATION FROM MINORS?
WHAT INFORMATION DO WE COLLECT?
Information Voluntarily Provided by You
We collect personal information that you voluntarily provide to us when you register an account (as a customer or creator on the platform) or express an interest in obtaining information about us or our products and services when you buy a product on our website, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and our products/websites, the choices you make, and the products and features you use. This may include the following:
- Names
- Phone numbers
- Email addresses
- Mailing addresses
- Usernames
- Passwords
- Billing addresses
We do not collect any sensitive information!
Payment Data
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by PayPal in automatically encrypted and secure databases because we use their services to collect and disburse payments. You may find their privacy notice here: PayPal’s privacy policy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information when they occur.
Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate our websites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our websites, and other technical information. This information is primarily needed to maintain the security and operation of our services and websites and for our internal analysis and reporting purposes.
The information we collect includes:
- Log and Usage Data: This is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our websites which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity on the website (such as the date and timestamps associated with your usage, pages and files viewed, searches, and other actions you take), device event information (such as error reports etc).
- Device Data: We collect data such as information about your computer, phone, tablet, or other device you use to access the website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification number, location, browser type, hardware model, internet service provider, and/or mobile carrier, operating system, and system configuration information.
- Location Data: We collect location data such as information about your device’s location which can be either precise or imprecise. How much information we collect depends on the type and the setting of the device you use to access the service. For example, we use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information by refusing access to the information or by disabling your location setting on your device. However, if you choose to opt-out, you may not be able to use certain aspects of the services.
HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our websites/services, including the following:
- To facilitate account creation and authentication and otherwise manage user accounts: we may process your information so you can create and log in to your account, as well as keep your account in working order.
- To fulfil and manage your orders: we may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the website.
- To request feedback: we may process your information when necessary to request feedback and to contact you about your use of our services.
- To send you marketing and promotional communication: we may process the personal information you send to us for our marketing purposes, per your marketing preferences, you can opt out of our marketing emails at any time.
- To deliver targeted advertising to you: we may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
- To protect our services: we may process your information as part of our efforts to keep our services safe and secure, including fraud monitoring and prevention.
- To identify usage trends: we may process information about how you use our services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns: we may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To save or protect an individual’s vital interest: we may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
We only process your personal information when we believe it is necessary and we have a valid legal reason [i.e. legal basis] to do it under applicable law, like with your consent, to comply with laws, to provide services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
If you are located in the EU or UK, this section applies to you:
The General Data Protection Regulation [GDPR] and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information.
- Consent: we may process your information if you have permitted us to use your personal information for a specific purpose. You can withdraw your consent at any time by contacting us or unsubscribing from the email lists.
- Performance of the contract: we may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our services or at your request before entering into contact with you.
- Legitimate interests: we may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your personal interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described, to:
- Send users information about special offers and discounts on our products and services,
- Develop and display personalized and relevant advertising content for our users,
- Analyse how our services are used so we can improve them to engage and retain users,
- Support our marketing activities,
- Diagnose problems and/or prevent fraudulent e-commerce activities,
- Understand how our users use our products and services so we can improve user experience.
- Legal obligations: we may process your information where we believe it is necessary for compliance with our legal obligations, such as cooperating with a law enforcement body or regulatory agency, exercising or defending our legal rights, or disclosing your information as evidence in litigation in which we are involved.
- Vital interest: we may process your information where we believe it is necessary to protect your vital interest or the vital interest of a third party, such as in situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you:
We may process your information if you have given us specific permission (i.e. express consent) to use personal information for a specific purpose, or in a situation where your permissions can be inferred (i.e. implied consent). You can withdraw your consent at any given time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including the following:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way,
- For investigations and fraud detection and prevention,
- For business transactions provided certain conditions are met,
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim,
- For identifying injured, ill, or deceased persons and communicating with next of kin.
- If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse,
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of laws of Canada or a province,
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court order, or rules of the court relating to the production of records,
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced,
- If the collection is solely for journalistic, artistic, or literary purposes, and
- If the information is publicly available and is specified by the regulations.
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The third parties we may share personal information with are as follows:
- Invoice and billing
PayPal
- User commenting and forums
WordPress
- Web and mobile analytics
Google Analytics
We also may need to share your personal information in the following situations:
- Business transfers: we may share or transfer your information in connection with or during the negotiation of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we use Google Analytics: we may share your information with Google Analytics to track and analyse the use of the services/websites. To opt out of being tracked by Google Analytics across the services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
- Affiliates: we may share your information with our affiliates. In this case, we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Business partners: we may share your information with our business partners to offer you certain products, services, or promotions.
HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless longer retention is required or permitted by law (such as tax, accounting, or other legal requirements).
No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us (that means we will only keep your personal information for the period you will keep a customer account or creator account with us).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymous such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
HOW DO WE KEEP YOUR INFORMATION SAFE? – DATA SAFETY AND SECURITY
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. This includes securing our websites with SSL security and hosting our databases with a reputable and experienced hosting company.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal to and from our service is at your own risk. You should only access the services within a secure environment.
DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using the services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the services.
If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at support@bimgoodies.com.
WHAT ARE YOUR PRIVACY RIGHTS?
As a user of our services/websites, you have certain rights under applicable data protection laws in your country. These may include the right:
- To request access and obtain a copy of your personal information,
- To request rectification or erasure,
- To restrict the processing of your personal information,
- If applicable, to data portability, and
- Not to be subject to automated decision-making.
In certain circumstances, you also have the right to object to the processing of your personal information. You can make such a request by contacting us or by using the contact details provided in the last section of this privacy policy.
UPDATES TO THIS POLICY
We may update this privacy notice from time to time to reflect changes in our business and the applicable data laws. The policy will always show the last updated version and date and will be effective as soon as it is accessible online.
If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes on our website or by directly sending you an email notification. We encourage you to review this privacy notice frequently to be informed of how we collect, process and protect your information.
HOW TO CONTACT US
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), James Muimi Nzangi, by email at hello@nzangimuimi.com, by phone at +254 759 912 258, or contact us by post at:
QuantBuild Technologies Ltd
James Muimi Nzangi
Comfort Apartment, Northern Bypass Road
Nairobi City/Kiambu 00100/29822
Kenya.
Last updated: 5th November, 2024.